We assure you that we at Kashmir Treks take all reasonable measures to maintain your privacy and security regarding personal information that you voluntarily divulge to us. We take this seriously! During the course of communication with and registering customers, we collect information that you voluntarily disclose to us, including but not limited to name, address, phone and email. This information may come to us from an associated third party, such as a person who is the primary organizer or contact person for a group, or from a travel agent. KT may choose to retain such information in its data base. We may utilize, within company, such information for our occasional mailings, email notices or even phone calls for the purposes of advancing the program of KT.
However, we will not share or sell that information with any other company/entity for commercial purposes.
Furthermore, we will not collect from your personal computer or any other source, additional information about you beyond what you have voluntarily given to us.
There are some limited circumstances in which we may have to disclose your information: if required by law or if we are required to do so by law-enforcement authorities, or if we believe in good faith that the information you have provided us is necessary to disclose to the appropriate authorities for the protection of rights, property, or safety of our company and its users.
KT uses state of the art efforts to secure the confidentiality of your personal information. Unfortunately, internet security is not perfect. For example, third parties may unlawfully intercept or access transmissions or private communications. Please use appropriate caution before you disclose personal information to any internet site, and realize that some companies take insuring your privacy much more seriously than others.
ACCEPTANCE OF RISK
KT’s trek itineraries have been designed to provide participants with an exposure to the true nature of the environment visited and therefore involve an element of personal risk and exposure to potential hazards over and above those associated with normal “package” holidays. The client acknowledges that the nature of the tour is adventurous and that such activities may involve a significant amount of personal risk. We advise to read and understand high altitude precautions.
It is the client’s responsibility for obtaining sufficient personal travel insurance. The client is willing to accept full responsibility for insurance up to limits that the client may require. This insurance must cover personal accident, medical expenses, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury delay or inconvenience occurring to the client. It is compulsory that all clients have personal travel insurance. When obtaining travel insurance the client must ensure that the insurer is aware of the type of travel to be undertaken.
Cancellation of the trek.
In case, you wish to cancel your trek, please e-mail us at email@example.com
The cancellation charges are as under:
Cancellations prior to 30 days from the start of the trek — full refund.
Cancellation between 30 days and 20 days to the start of the trek — 50% refund.
Cancellation less than 20 days to the start of the trek — no refund.
PRICES AND SURCHARGES
As we publish our prices well in advance, we may occasionally be faced with significant cost increases due to factors over which we have no control. As such we reserve the right to impose surcharges (or price decreases) up to 1 day before departure due to increases in trek permits fee, increases in houseboat fares or transport costs, taxes, or if government action should require us to do so.
Our KT’s trek prices are based upon the following third party costs which are outside of our control: (info updated 01 March 2017)
1: Trek permit fee is 500 INR/person, government fixed rate for houseboat is 3600 INR per night for a deluxe double bed room, 900 INR for one pony per day. The government reserves the right to increase these charges at any time throughout the year and may only give us one or two weeks notice.
2: Included in the price of the trek is the two-way journey by a car from Srinagar airport to the houseboat on the Dal Lake and two-way journey by a car from houseboat to the base camp of the trek. The car fare from Srinagar airport to the houseboat is 800 INR for one-way and from 2200 INR to 3600 INR from houseboat to the base camp of the trek in Kashmir Valley for one-way based up on the distance from Srinagar to the base of the trek.
If any of the third party costs listed above change to increase the cost of the trek we will immediately update the trek price listed on our website. Clients will be liable for paying any increased cost of the trek.